PLEASE NOTE THAT:
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO:
1. OUR PROCESSING OF YOUR PERSONAL INFORMATION;
3. ALL OTHER TERMS AND CONDITIONS OF THIS POLICY,
AS DESCRIBED IN THIS POLICY IF YOU DO NOT AGREE TO THIS POLICY, YOU SHOULD NOT ACCESS, USE OR ENGAGE WITH OUR SERVICES, AND WE ARE NOT LIABLE FOR SUCH ACCESS, USE OR ENGAGEMENT. IF YOU DO NOT AGREE TO THIS POLICY, BUT HAVE PROVIDED US WITH YOUR PERSONAL INFORMATION, IT IS YOUR RESPONSIBILITY TO CONTACT US VIA THE DETAILS SET OUT BELOW AND REQUEST DELETION OF YOUR PERSONAL INFORMATION
Definitions and key terms
Key terms used in this Policy are defined as follows:
• Cookie: small amount of data generated by a website and saved by your web browser. It is
used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
• Event: [Platform 09 – Aura]
• Information: means your personal or non-personal information and, where the context requires, either your personal or non-personal information.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address.
• These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Processed: has the meaning set out in this policy above, and “Process” and ‘Processing” have the corresponding meanings.
• Service: has the meaning set out in this policy above.
• you: the person or entity that accesses, uses or engages with the Services.
What personal information do we collect?
We Process personal information from you when you use our Service including, without limitation, when you visit or register, place an order, purchase a ticket, subscribe to our newsletter, respond to a survey or fill out a form on our website, and its associated subdomains, or when you interact with any of our personnel or representatives. We Process the following personal information:
● Name / Username
● Phone Number
● Email Addresses
● Mailing Addresses
● Job Titles
● Billing Addresses
● Debit/credit card numbers
● Information from Cookies including, without limitation, information about your computer and internet system (eg IP address, the type of browser you use), as well as demographic information.
We also collect information from mobile devices for a better user experience, although these features are optional:
● Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers.
● Phonebook (Contacts list): Your contacts list allows you easier access and use of our Services.
The purpose of processing your personal information
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED, AND AUTHORISED US, TO PROCESS YOUR PERSONAL AND NON-PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS, AND FOR THE PURPOSES, SET OUT HEREIN.
We Process your personal and non-personal information for the following purposes:
● To process transactions and provide you with a ticket for the Event, as well as manage and secure your access to the Event.
● To personalise your experience of our Services.
● To improve our Services and customer services.
● To enable us to market and remarket to you, and conduct all other promotional activities (including, without limitation, contests or surveys), and to administer such activities or other service features.
● To send you periodic administrative, marketing and promotional emails.
● To sample and / or combine your personal information with other users of our Services for the purposes of statistical and commercial data-analysis. We may also use aggregated personal information for these reasons and for government use and reporting (for example to assess attendance data for the purposes of public health and Covid-19 monitoring).
● To keep your contact details updated and accurate.
● To comply with our reporting and legal obligations, including the requirements of governmental bodies and law enforcement.
● To otherwise provide our services and offers to you, and manage our business relationship with you, including without limitation, for the purposes set out in this policy below.
When does Platform 09 use information from third parties?
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED, AND AUTHORISED US, TO PROCESS YOUR PERSONAL AND NON-PERSONAL INFORMATION FROM THIRD PARTIES, IN ACCORDANCE WITH THE TERMS, AND FOR THE PURPOSES, SET OUT HEREIN.
You may provide us with information you have made available on social media websites. If you provide us with any such information, we may Process this information as well as publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
We may receive additional information from the third parties when you contact us. For example, when you submit your email address and / or debit/credit card information to us, we may Process that to receive information from a third party that provides automated fraud detection services.
Do we share the information we collect with third parties?
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED, AND AUTHORISED US, TO PROCESS YOUR PERSONAL AND NON_PERSONAL INFORMATION WITH THIRD PARTIES IN ACCORDANCE WITH THE TERMS, AND FOR THE PURPOSES, SET OUT HEREIN.
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganisation, we may also share or transfer your personal and non-personal information to our successors-in-interest.
We may engage third party service providers to outsource our services or perform functions and provide services to us, such as hosting and maintaining our servers and the Services, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. We may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers. We may also disclose personal and
non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, regulations and the requirements of government bodies.
We may disclose and / or transfer information to our corporate affiliates, and such affiliates may Process such information in accordance with this Policy.
How do we use your email address?
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED, AND AUTHORISED US, TO PROCESS YOUR EMAIL ADDRESS IN ACCORDANCE WITH THE TERMS, AND FOR THE PURPOSES, SET OUT HEREIN.
By submitting your email address on our Services, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on other websites and social media platforms ( for example, Facebook), where we display custom advertising to you. Email addresses submitted only through the order and ticketing processing page will be used for sending you information and updates pertaining to your order and ticket.
How long do we keep your information?
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED, AND AUTHORISED US, TO KEEP YOUR PERSONAL AND NON-PERSONAL INFORMATION FOR THE PERIOD OF TIME SET OUT HEREIN.
We keep your information only so long as we need it for the purposes set out under this Policy and to comply with our legal or regulatory obligations, or the requirements of government bodies .
How do we protect your information?
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED TO AND ACCEPTED OUR SECURITY MEASURES AS SET OUT HEREIN. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE US FROM ANY AND ALL CLAIMS, COSTS, EXPENSES, LIABILITIES, DAMAGES AND SUITS (OF WHATEVER NATURE AND WHETHER OCCURRING NOW OR IN THE PAST OR FUTURE), EITHER DIRECTLY OR INDIRECTLY CONNECTED TO YOUR USE OF THE SERVICES OR OUR PROCESSING OF YOUR PERSONAL AND NON-PERSONAL INFORMATION
We implement a variety of reasonable physical, electronic, managerial and security measures to maintain the safety of your personal and non-personal information when you provide or disclose it to us and when we Process it. However, security systems are not foolproof and third parties can unlawfully or negligently Process your information. Therefore, while we use reasonable measures, we cannot ensure, guarantee or warrant the absolute security of any information you provide or disclose to us, or guarantee that your information on the Services may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. To the fullest extent permitted b law, if applicable law imposes any non-disclaimable duty on us to protect your personal and non-personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
Could my information be transferred to other countries?
TO THE FULLEST EXTENT PERMITTED BY LAW, BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED TO, AND ACCEPTED, CROSS BORDER TRANSFER AND PROCESSING OF YOUR PERSONAL AND NON-PERSONAL INFORMATION AS SET OUT HEREIN.
Platform 09 is incorporated in United Arab Emirates. Information collected via our Services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be Processed anywhere in the world, including countries that may not have laws of general applicability regulating the Processing such data.
What are my other rights regarding my information?
Specific rights may be available to you under the law and depending on the circumstances. In addition to those rights you may: contact us in order to (1) update or correct your personal information, (2) change your preferences with respect to communications and other information you receive from us, (3) delete the personal information maintained about you on our systems, by cancelling your account or otherwise, (4) withdraw the consents and authorisations you have given under this Policy, (5) restrict our Processing of your personal information including, without limitation, data portability; or (6) lodge a complaint with us (or the relevant government authority, if you believe we have breached your data protection rights. Such updates, corrections, changes, deletions, withdrawals and restrictions (“Updates”) will not limit the lawfulness of our Processing information prior to the Updates, nor will the Updates affect information that we have Processed and provided to third parties in accordance with this Policy. To implement any Update, please use the contact details set out below.
To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
You acknowledge and agree that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate and / or Update information. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be Updated, as appropriate, as soon as and to the extent reasonably and technically practicable.
Links to other websites
TO THE FULLEST EXTENT PERMITTED BY LAW, BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU RELEASE US FROM ANY AND ALL CLAIMS, COSTS, EXPENSES, LIABILITIES, DAMAGES AND SUITS (OF WHATEVER NATURE AND WHETHER OCCURRING NOW OR IN THE PAST OR FUTURE), EITHER DIRECTLY OR INDIRECTLY CONNECTED TO YOUR USE OF LINKS TO OTHER WEBSITES
This Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Platform 09. We are not responsible for your data privacy in relation to such websites, nor the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. You acknowledge and agree that when you use a link to go from the Services to another website, this Policy is no longer in effect and we have no obligation or liability in relation thereto. Your browsing and interaction on any other website, including those that have a link on our Services, is subject to that website’s own rules and policies. Third party owners of such websites may use their own cookies or other methods to collect information about you.
TO THE FULLEST EXTENT PERMITTED BY LAW, BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU RELEASE US FROM ANY AND ALL CLAIMS, COSTS, EXPENSES, LIABILITIES, DAMAGES AND SUITS (OF WHATEVER NATURE AND WHETHER OCCURRING NOW OR IN THE PAST OR FUTURE), EITHER DIRECTLY OR INDIRECTLY CONNECTED TO THIRD PARTY ADVERTISEMENTS OR YOUR USE OF ASSOCIATED LINKS
This website may contain third party advertisements and associated links to third party websites. Platform 09 does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or websites and does not accept any responsibility or liability for the conduct or content of those advertisements and websites and the offerings made by the third parties.
Third party advertisements and links to other websites where goods or services are advertised are not endorsements or recommendations by Platform 09 of the third party sites, goods or services. Platform 09 takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.
In undertaking such tracking we Process a unique visitor ID, the date and time of the visit and use, total visits and use, the time of commencement, end and browser close, and the details of session visits and use including, without limitation, marketing traffic and conversions.
Changes to our Policy
BY ACCESSING, USING OR ENGAGING WITH OUR SERVICES, OR OTHERWISE SIGNIFYING YOUR AGREEMENT TO THIS POLICY, YOU HAVE CONSENTED, AND AUTHORISED US, TO CHANGE OUR SERVICES AND THIS POLICY IN ACCORDANCE WITH THE TERMS SET OUT HEREIN.
From time to time we may change our Services and this Policy. Where required by law, we will notify you (for example, through our Services) of the changes before we make them. Changes become effective when the new Policy is posted on the Services and you agree to check this Policy regularly to keep yourself informed of any changes made.
If you have any questions, comments or requests regarding this Policy and / or our Processing of your information please contact us using the following details:
• Email: [email protected]
• Phone Number: +971 9 222 4422
• Link: platform09.ae/contact-us
This Policy is governed by the laws of Fujairah and the United Arab Emirates as applied in Fujairah. You consent to the exclusive jurisdiction of the UAE Courts in Fujairah in connection with any action or dispute arising between us and you under or in connection with this Policy.